Frenchie Care Club Privacy Policy
Welcome to Frenchie Care Club! Your privacy is important to us. This Privacy Policy explains how Frenchie Care Club (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website frenchiecareclub.com (the “Site”) and use our related services.
Please read this policy carefully. By using our Site and services, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us and information about your use of the Site.
Personal Information You Provide: When you register for an account, fill out a form, make a purchase, subscribe to our newsletter, or contact us, we may collect:
Contact Data (e.g., your name, email address, shipping address, phone number).
Account Data (e.g., username, password, profile picture).
Payment Information (processed securely by our third-party payment processors; we do not store full credit card numbers on our servers).
Any other information you choose to provide (e.g., your dog’s breed, birthdate, or content you submit).
Information Collected Automatically: When you visit our Site, we may automatically collect:
Usage Data: Information about your interaction with the Site (e.g., pages visited, links clicked, time spent).
Device Data: Information about the device and browser you use (e.g., IP address, browser type, operating system).
Cookies and Tracking Technologies: We use cookies and similar technologies to collect the above information and to enhance your experience. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
To create, manage, and maintain your account.
To process your transactions and send you order confirmations.
To provide, operate, and improve our Site and services.
To communicate with you, including responding to your inquiries and sending you service-related emails (e.g., account updates, security alerts).
To send you marketing and promotional communications (where you have consented to such communications, as required by law).
To personalize your experience on our Site, including providing content and product recommendations tailored to your interests.
To analyze trends and user behavior to understand how our Site is used.
To prevent fraud, enhance security, and protect our rights and the rights of our users.
3. How We Share Your Information
We value your trust. We do not sell or rent your personal information to third parties for their direct marketing purposes.
We may share your information in the following situations:
Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These providers are contractually obligated to use your information only for the services we request.
Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request (e.g., court order, subpoena).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.
Protection of Rights: We may disclose information to protect the rights, property, or safety of Frenchie Care Club, our users, or others.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Privacy Choices and Rights
You have choices regarding your information:
Account Information: You can review and update your account information by logging into your account settings on our Site.
Marketing Communications: You can opt-out of receiving marketing emails from us by using the “unsubscribe” link at the bottom of any marketing email or by contacting us. You cannot opt-out of service-related communications (e.g., transaction confirmations, policy updates).
Cookies: Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies. Please note that doing so may affect the functionality of our Site.
Depending on your location, you may have additional rights, such as the right to access, correct, or delete the personal data we hold about you.
6. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with information, please contact us.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: info@frenchiecareclub.com
Phone: (571) 449-6873
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our Site and updating the “Last Updated” date. Your continued use of the Site after any change takes effect constitutes your acceptance of the new policy.